Privacy Policy

This Privacy Policy describes information handled in connection with Lash Box Syosset’s website, customer inquiries, service bookings, and education inquiries. The studio is located at 16 Split Rock Rd, Syosset, NY. For privacy questions, contact team@lashboxny.com or (516) 405-6930.

Third-party booking, payment, and social platforms also have their own privacy policies. This notice describes our website’s functions without promising specific third-party storage locations, retention periods, or privacy certifications.

Depending on the interaction, you may provide your name, email address, phone number, inquiry details, training interests, and appointment or registration information. Newsletter forms collect an email address and may also ask for a name and phone number. Training waitlists collect contact details and program interests. The Lash Next Step Scorecard follow-up form collects your name and email address.

Booking providers may request service selections, appointment times, payment details, and intake or consent information. Relevant sensitivities and service-suitability information may be discussed during consultation. Provide only information needed for the service or inquiry and avoid sending sensitive health or payment details through general newsletter forms.

Information supports responding to inquiries, arranging and managing appointments and training, communicating about requested services, maintaining client and administrative records, and following up on newsletter or training interest. Website usage information supports measuring visits, understanding service interest, and advertising performance.

Service and appointment communications are distinct from promotional messages. Signing up for updates or requesting training follow-up supplies contact information for that purpose; this policy is not blanket consent to unrelated marketing or automated promotional texts.

Acuity Scheduling is the current public booking provider. When you open a booking link and submit information there, Acuity and the payment provider presented during checkout handle that information under their own terms and privacy notices. The studio uses booking information to manage your appointment or registration.

Payment processing may involve third-party providers, including Stripe for studio billing. Review the provider identified in your actual checkout. Do not send card numbers by ordinary email or through website interest forms.

The website uses Lovable Cloud for hosting and website form records. Submitted newsletter and waitlist information is handled through the studio’s website and follow-up tools. Certain forms are configured to send contact details and source or interest information to an automation connection for follow-up. Studio email tools include Resend.

The full downstream marketing-provider list and automation activation status are being confirmed. You may contact us before signing up to ask which providers would receive your information. This notice does not represent an unverified downstream service as active.

The website includes Google Analytics, Google Ads, and Meta Pixel. These tools can use cookies or similar technologies and receive information such as visited pages, device and browser details, IP address, referral information, and interactions with booking or contact links. They support traffic measurement and advertising attribution and may connect activity with information held by those providers.

Your browser can block or remove cookies, and you can review Google and Meta’s privacy and advertising settings. These choices may affect measurement or some website functions and do not necessarily stop all information collection. This notice does not claim the site currently has a cookie-consent tool, honors every browser privacy signal, or limits tracking to anonymous information.

If you use the Skin Advisor, the concerns and goals you enter are sent through Lovable’s AI Gateway to an AI provider to generate a facial suggestion. Avoid entering identifying details or sensitive medical information. Suggestions are educational, not diagnosis or medical advice; speak with the studio about service suitability.

The Lash Next Step Scorecard calculates its result on the page. Its follow-up signup collects name and email separately. Provider logging and retention practices for AI requests have not been fully confirmed; ask us about these before submitting sensitive information.

Information may pass to the booking, payment, hosting, email, automation, analytics, advertising, and AI services described above to perform their respective functions. Disclosure may also be necessary to respond to a lawful request or address a dispute. Social links and third-party sites collect information according to their own policies.

We have not established a legal classification for all advertising-data sharing as a ‘sale’ or ‘sharing’ under every applicable privacy law. Please contact us with questions or applicable privacy-rights requests. This page does not make an unsupported promise that information is never shared.

You can ask us to correct your contact information, stop promotional follow-up, or review an access or deletion request by emailing team@lashboxny.com. Use an unsubscribe option when supplied with a marketing message, or contact us directly. We may need to verify your identity before addressing a request involving private records. Applicable legal or recordkeeping requirements may affect what can be removed.

A fixed retention schedule for website submissions, service records, and provider logs has not yet been confirmed. No specific deletion deadline or retention period is promised here. Contact the studio for information about the records relevant to your request.

A parent or guardian should contact the studio before arranging services for a minor and before a minor submits personal information through website forms. If you believe a child submitted information without appropriate permission, notify us so we can review it.

Privacy contact: Lash Box Syosset, team@lashboxny.com, (516) 405-6930, 16 Split Rock Rd, Syosset, NY. We may update this notice as services or practices change; the updated date is shown at the top of this page.